FAQs

What luxury fashion designers do you offer?

Trillion Peak houses only luxury high end fashion brands. Vivienne Westwood and Alexander McQueen are the quality and standards of style and elegance the company aspires to provide for its customers and do or will stock the designers.

The designers are of notable style and quality and only belonging to the high end market. High Street brands are not entertained.

How can you offer the prices you do?

Trillion Peak is afforded to be situated in one of the traditional fashion capitals of the world, London and has access to luxury fashion and brands fit for a city that hosts London Fashion Week and London Fashion Week Men’s.

The company has and is constantly sourcing excellent suppliers, at times direct from the fashion houses to bring customers collections and difficult to find pieces at great prices.

What’s more, the management at Trillion Peak has years of experience in luxury fashion including covering fashion shows for both men and women, collection and brand launches and the events and parties of the London fashion scene.

Where is you search bar so I can search for products?

The Search Bar is in the top right hand corner of each web page. Look for a small plus sign that turns grey when you place your cursor over it.

Click and it will show a drop down menu with the Search Box along with Top Rated Products, Recently Viewed Products and a drop down Cart menu. Click on the grey sign again to return to the previous page.

How do I find My Account?

Your Account with all your details including names, addresses, order history and personal details are in the top right of every page as My TP (Trillion Peak).

Where do you offer shipping to?

Trillion Peaks currently offers UK mainland free next day delivery on orders of more than £50 through Royal Mail Special Delivery Guaranteed by 1pm. There is a £4.25 fee for a signed for service on orders below £50. For more information, please read our Delivery Policy. The free delivery offer may be withdrawn at any time without notice.

International delivery is to almost all the four corners of the globe. Please proceed through checkout where the postage will be calculated in your cart. Kindly contact Customer Service directly if your order is more than 2 kg and/or more than £250 in total. The service is with Royal Mail Tracked and Signed service. Delivery aims vary. More information can be found from Royal Mail and our Delivery Policy.

Are the clothes 100% genuine?

Absolutely. The high end clothes are from reputable stockists and of course major global luxury fashion houses. Full stop.

Do you do both mens and womenswear?

Yes, Trillion Peak stocks both high end luxury mens and womenswear from autumn/winter to spring/summer most of the year.

So, if your jetting off you might find something for warmer climates in autumn/winter at a great price or a to-die-for-coat in spring/summer that will keep you snug and a fashion envy once Christmas rolls round.

Saying that, pieces relevant to the current season will also be widely available.

Browse through for those great luxury pieces at great prices.

Can I back order or will you get restocked with the same items?

Unfortunately, all the items Trillion Peak offers are of limited availability in style and size. It is highly unlikely the same piece will get restocked at any time soon if at all.

Thus, if you see something that fits your style tastes don’t wait! Who knows when you will see the same luxury piece again!

Can I translate your website into different languages?

Yes, please scroll to the bottom of the Home page and in between The TP Post newsletter subscribe box and The TP Blog subscribe box you will find the Translate this page option with a drop down menu to choose your language.

How do I delete My TP customer account?

Now, why you would want to do that we just don’t know! Remember, the deletion of your account is permanent:

Please contact Customer Service with any questions you would like to see answers to in the FAQs.